Cannot log on as account is temporarily blocked - HxGN SDx - Update 63 - Administration & Configuration

Administration and Configuration of HxGN SDx

Language
English
Product
HxGN SDx
Search by Category
Administration & Configuration
SmartPlant Foundation / SDx Version
10

Problem

After several failed log on attempts, you cannot log on to the Web Client and receive the following error.

Account temporarily blocked due to the number of failed login attempts

Solution

Your HxGN SDx system is configured to lock your account temporarily after a number of failed log on attempts. After a period of time, the system automatically unlocks your account and allows you to log on. For more information on these system settings, contact your system administrator.