Web Client continually tries to authenticate - HxGN SDx - Update 63 - Administration & Configuration

Administration and Configuration of HxGN SDx

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English
Product
HxGN SDx
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Administration & Configuration
SmartPlant Foundation / SDx Version
10

Problem

If your browser is configured to block third-party cookies, the Web Client tries to authenticate repeatedly.

Solution

Most browsers have a configuration setting that you can select that blocks any third-party cookies. For example, in Microsoft Edge® it is located in Settings > Site permissions > Cookies and site data. This setting should be switched off to allow the reading and saving of all third-party cookies from a site.

You can also add the site as a white-listed domain to allow the reading and saving of the cookies from that site. In this case, you should add the OAuth authentication server domain address to the list of allowed sites.