Error message
Unable to connect to file service.
Solution
You might encounter this error when exporting documents with attached files using Data Validator Job Management.
-
Change all the timeout settings as follows in the web.config file located in the target system site:
Name of the setting
Value
closeTimeout
04:00:00 (in hours)
openTimeout
04:00:00 (in hours)
receiveTimeout
04:00:00 (in hours)
sendTimeout
04:00:00 (in hours)
httpRuntime executionTimeout
108000 (in seconds)
-
Increase the FileServiceTimeout setting in the Server Manager Site Settings node from the default 300000 seconds.
-
Set the Idle Time-out (minutes) option to zero for the site's FileService application pool in the target system.