DOC4000 allows users to upload files, such as when attaching a file to a note or to a checklist in a workflow case. The File Upload system wide settings allows you to specify which file types users can upload from the DOC4000 web interface.
DOC4000 always allows users to upload files with the standard Microsoft Office file extensions or common image file formats that include .DOC, .DOCX, .XLS, .XLSX, .PPT, .PPTX, .BMP, .JPG, .JPEG, .ICO, .IMG, .SVG, .PDF, .XML, .TIFF, .GIF, .TIF, .PNG, .VSD, .VSDX, and .TXT. If you specify a list of file extensions in the File Types Allowed to Upload field, users can upload those types of files in addition to files with the standard Microsoft Office or common image file extensions.
To add to the list of acceptable file extensions:
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In the Admin Utility, click the System Wide Settings link in the Ongoing Maintenance section.
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In File Types Allowed to Upload, click the ellipsis (...) button.
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Type a comma-delimited list of file extensions for files that can be uploaded, and then click Save. Files with any other extension, except the standard Microsoft Office and common image file extensions, will not be accepted and uploaded.