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Hexagon University FAQ

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Product: Hexagon University
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Hexagon University Frequently Asked Questions (FAQ)
General Questions
What is Hexagon University?
How is Hexagon University different from other training platforms Hexagon offers?
Why are Hexagon University courses so short?
User Groups
How do I know what user group I'm in?
The group I'm in isn't the company I work for. How do I fix it?
The name of my company is incorrect in Hexagon University. How do I fix it?
Why am I in the Guest group? How do I get access to more training content?
What do I do if I see people I don't think should be in my user group?
Who can see my questions and comments in the Hexagon University forum?
Registration and Login
How can I get access to training on Hexagon University?
How do I log in if I do not know my password?
Why do you need my business email to register?
How is my Smart Community account related to Hexagon University?
How do I complete my registration after accessing the site from Smart Community?
How do I log in using Smart Community if I do not see that option on the login page?
How can I log in to the site without going through Smart Community?
How is my Smart Cloud account related to my Hexagon University account?
How do I log in using Smart Cloud if I do not see that option on the login page?
How can I log in to the site without going through Smart Cloud?
Company-Specific Training Administrators
I am in charge of training at my company. How can I assign training to employees and monitor their progress?
Training Content
When will training for more products be available?
This training looks different from online training I've taken before. What's going on?
Superseded and archived training
How do I replace superseded training with the latest versions?
Instructor-Led Training
How do I find and register for instructor-led training in Hexagon University?
Other Questions
How much does training on Hexagon University cost?
How do I get a license for training on Hexagon University?
Does Hexagon University replace all your classroom training?
Do Hexagon University courses count towards Professional Development Hours (PDH)?

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