Push notifications limitations - HxGN EAM - 12.0.1 - Feature Briefs - Hexagon

HxGN EAM Alert Management

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English
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HxGN EAM
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Feature Briefs
HxGN EAM Version
12.0.1

Push notifications can only be sent to the user of the mobile device. The recipient must always be a user, so if an employee code is used, this employee must have a user associated. The user must also be marked as a mobile user, i.e. the Mobile check box on the User Setup screen is selected. If no user is found for the recipient, the push notification cannot be sent.

Unless you hard code the recipient in the e-mail template, push notifications can only be sent based on mail notification setup for the following tables and columns. For these tables and columns there is no need to configure the Recipients field on the e-mail template and no need to configure any parameters on the notification setup.

Table name

Column name

Description

R5EVENT

EVT_PERSON

Work Orders – Assigned To

R5ACTSCHEDULES

ACS_RESPONSIBLE

Work order | Schedule Labor – Employee

R5OBJECTS

OBJ_PERSON

Assets/Systems/Positions – Assigned To

R5ASSETINVENTORYPARAMS

AIP_PERSON

Asset Inventory | Parameters – Assigned To

R5ASSETINVENTORYPARAMS

AIP_USER

Asset Inventory | Parameters – Created By

R5TRANSACTIONS

TRA_AUTH

Physical Inventory – Approved By

R5TRANSACTIONS

TRA_PERS

Physical Inventory – Assigned To

R5OPERATORCHECKLISTS

OCK_CREATEDBY

Operator Checklist – Created By

R5OPERATORCHECKLISTS

OCK_PERFORMEDBY

Operator Checklist – Performed By

R5OPERATORCHECKLISTS

OCK_CREATEDBY

Operator Checklist – Reviewed By

R5DOCKRECEIPTS

DCK_RECEIVER

PO Receipt – Received By