When HxGN EAM running in domain mode and/or under load balancer then configure tenant to handle cache in stateful mode which will handle the cache handling when refreshCache.jsp is called. Ensure this tenant exists in all EAM server instances running under load balancer.
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Open the file [APP_HOME]/depconfig/properties/external/config.yml in a text editor.
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Add/modify the cache section of the file like the example below:
cache:
configtenant: "" # tenant name, if it is empty then system will sort all tenants alpha
betically and takes the first tenant to handle stateful mode cache management in multiple-
JVM environment.
If you don’t configure configtenant then system will sort all tenants configured in alpha numeric order and takes first tenant as configtenant.