See HxGN EAM Product Family Software Requirements, for the hardware and software requirements for HxGN EAM.
Also, please perform the following pre-installation checks on your system:
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Ensure that your Internet Explorer version is configured to check for newer versions of stored pages automatically. To check this setting in Internet Explorer, choose Tools > Internet Options. Click Settings in the Temporary Internet files section. Select Automatically in the Check for newer versions of stored pages section.
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Adjust your Internet Explorer version Security settings. Choose Tools > Internet Options. Click the Security Tab, and then click Custom Level. Enable Run ActiveX controls and plug-ins, Script ActiveX controls marked safe for scripting, and Active scripting, and then click OK.
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Verify that the SQL Server Database has been installed.
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Verify that the HxGN EAM SQL Server Database has been installed and configured.
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Verify that you have installed the Microsoft Visual C++ redistributables as outlined in HxGN EAM Product Family Software Requirements.