On this tab, you can find a list of all the processing errors the system encountered during the invoice generation process. The Customer Invoice status will be set to Processing Error if data is written to this tab.
If you encounter errors here, you can try to fix them. For example, if a sales price is missing, you can add the sales price, if an exchange rate is missing you can add the exchange rate, etc. Once you believe you have solved all the issues you can do one of two things:
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Do nothing, in which case the system will automatically try to regenerate the invoice in the next run of the Generate Invoices Process.
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Click on the Regenerate Button on the Customer Invoices screen and get an immediate refresh of the invoice.
The Invoice will be for $660.00 and show the following details:
Charge Category |
Subcategory |
Charge Level |
Amount |
---|---|---|---|
Usage Charges |
All Usage Charges |
Charge Category |
$660 |
Usage Charges |
Monthly |
Subcategory |
$660 |
Usage Charges |
Monthly Rent |
Transaction |
$500 |
Usage Charges |
Monthly Insurance |
Transaction |
$25 |
Usage Charges |
Monthly Service Charge |
Transaction |
$75 |