Customization FAQ - HxGN EAM - Version 11.07.01 - Feature Briefs

HxGN EAM Customizing the User Interface

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HxGN EAM
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Feature Briefs
HxGN EAM Version
12

Q: I’ve updated the custom style sheet and images, but I don’t see my changes immediately in HxGN EAM.

A: When pages are loaded in HxGN EAM, each image and style sheet is loaded into page cache. The page cache needs to be emptied so the product can make a fresh server call to pull any updated style sheets or images.

In Internet Explorer®, from the main toolbar, choose ‘Internet Options’. Depending on the version of Internet Explorer®, there should be a ‘Browsing History’ section. Delete the temporary files from your browsing history. Then log out of HxGN EAM, and then log back in to see your changes take effect.

In Chrome®, from the main toolbar, click the three vertical dots button and select Settings from the menu. Click the ‘Show advanced settings…’ link at the bottom. Under the ‘Privacy’ section, click ‘Clear browsing data…’ Make sure ‘Cached images and files’ is checked and press ‘Clear browsing data’.

Q: After compiling a custom theme and setting it as the active UITHEME installation parameter value, some style elements work, but custom logos and custom images do not appear.

A: Review the changes and verify all image references point to the correct location.