Create department structures consisting of providers, service categories, and service problem codes. To create department structures:
Add both a parent and child record at the same time. The system adds both to the
structure.
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Select Equipment > Setup > Departments.
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Select the department for which to create a structure, and then click the Structure tab.
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Click Add Record.
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Specify this information:
Provider - Enter the provider for this department.
Service Category - Enter the service category.
Service Problem Code - Enter the service problem code. The system automatically populates Service Problem Code Org.
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Click Save Record.
If you delete a parent record, the system deletes all of its child records. For example,
deleting Provider 1 will also delete Category 1 and Service Problem Code 1 from the
structure.