Viewing the top 10 knowledge base articles - HxGN EAM - 12.0.1 - Help - Hexagon

HxGN EAM Help

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English
Product
HxGN EAM
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Help
HxGN EAM Version
12.0.1

To view the top 10 knowledge base articles:

  1. Select Operations > Call Center > Call Center.

  2. Click the Record View tab.

  3. Click Expand/Collapse on Top 10 KB Articles.

  4. Click the title of the desired KB Article to display the article in the Knowledge Base.