Service request overview - HxGN EAM - 12.0.1 - Help - Hexagon

HxGN EAM Help

Language
English
Product
HxGN EAM
Search by Category
Help
HxGN EAM Version
12.0.1

Description

Displays a report of the total service requests for a specific organization, including graph, pie, bar, and area charts of the open service requests, service requests by type, service requests by status, service requests by service code, service requests by service category, service requests by department, service request status summary by type, and total service requests.

Menu Path

Operations > Reports > Call Center > Service Request Overview

Parameters

Specify the Organization of the service requests for which to generate the report.

Specify the Start Date and End Date for which to generate the report.

Report Type

Basic