Menu Path
Administration > System Configuration > Alert Management
Description
Create e-mail and work order alerts to notify users when data in HxGN EAM (e.g. equipment) does not meet a specified criteria. First, create a grid to query data in the system and then use alert management to determine if the results need to be measured against a min/max setting or if the results alone will trigger an email and/or work order.
An alert management record can be created to monitor readings that are being imported into HxGN EAM for chillers. The alert record may monitor to see if the difference between supply air temperature and the return air temperature is >22 degrees when chilled water temperature is <46 degrees and chilled water valve is open >50%. If all this criteria is met for a chiller then a work order would be created indicating that a belt could be slipping or the filters may be plugged.
Use the new R5ALERTDATAOBJ table to import records into HxGN EAM. Then use Alert Management to analyze the records and create alerts when deviations occur. R5ALERTDATAOBJ was specifically designed for analyzing data imported from another system related to HxGN EAM equipment records. This table can be accessed through web services or using the HxGN EAM Import Utility. Once records are created in R5ALERTDATAOBJ, use this table in Grid Designer when creating the alert management grid query.
Alerts have been extended to support flex Python execution. You can leverage a grid to meet your specific use case requirements by configuring an alert to pass specific parameters into your flex Python script at run time based on the values in the grid.
Create an active Alert Management grid on the Grid Designer form before setting up an alert on the Alerts form. See Defining grids.