Service problem codes - HxGN EAM - 12.0.1 - Help - Hexagon

HxGN EAM Help

Language
English
Product
HxGN EAM
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Help
HxGN EAM Version
12.0.1

Menu Path

Operations > Call Center > Service Problem Codes

Description

Create service problem codes to identify requests, concerns, or problems that customers frequently experience. Associate GIS map layers with service problem codes to filter the equipment search on the GIS map. You can create a service code based on a standard work order and the system will populate a service description and priority.