Service request portal - HxGN EAM - 12.0.1 - Help - Hexagon

HxGN EAM Help

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English
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HxGN EAM
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Help
HxGN EAM Version
12.0.1

Description

Create a new service request on the service request portal.

Access the service request portal to create a new service request to request maintenance on a piece of equipment or a location. Alternately, update open service requests when a work order or case is not already associated to the service request. View existing service requests for updates.

Guest users may request registration on the Create Service Request screen.

To access the service request portal, users must have a valid URL and an assigned Portal ID.

Related topics

Managing service requests on the service request portal

Creating service requests on the service request portal

Reviewing service requests on the service request portal

Updating service requests on the service request portal