Cannot display Unicode language characters on Oracle HxGN EAM Advanced Reporting Server - HxGN EAM - Version 11.07.01 - Installation & Upgrade

HxGN EAM Installation Guide

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English
Product
HxGN EAM
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Installation & Upgrade
HxGN EAM Version
11.7.1

Problem

Japanese (or other Unicode language) characters do not show up correctly in reports on an Oracle HxGN EAM Advanced Reporting Server.

Solution

Make sure the NLS_LANG setting of the Oracle client on the HxGN EAM Advanced Reporting Server matches that of the Oracle database and that both are using a Unicode setting (for example, NLS_LANG = American_America.AL32UTF8).