The following requirements must be met before push notification will work:
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Install the HxGN EAM Mobile v11.2 (or later) on the mobile device. Support is included for iPad, iPhone, Android Tablet, and Android Phone.
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Install HxGN EAM v11.2 (or later). For the initial release of HxGN EAM v11.2, hotfix EAM -20563 must also be applied.
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An internet connection is required to send push notifications from the HxGN EAM server. The push notification is sent directly to Apple and Google Push Notification services.
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An internet connection is required on the mobile device to receive push notifications.