Consider the following when installing or upgrading to this version:
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Consider |
Details |
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License Management |
HxGN EAM will perform license checks comparing the count of either active or concurrent users against the count of licensed users. With concurrent seats licensing, login is restricted when the count of users currently logged into the system exceeds the number for which the customer is licensed. With named seats licensing, a warning message will be displayed when the count of active users exceeds the number for which the customer is licensed. |
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Cloud |
As the transition of HxGN EAM from Infor Cloud to Hexagon Cloud proceeds, Infor Mingle will stay on the Infor Cloud. This will cause issues if using an Incognito window in Chrome to access Mingle and HxGN EAM. There is a security setting that is turned on by default in Chrome to not allow 3rd party cookies in an Incognito window. This will cause HxGN EAM not to be loaded. If the user wants to use the Incognito to access HxGN EAM through Mingle, the user must update their browser security settings to turn on the “Allow all cookies” setting. |
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Backwards compatibility regarding FAILUREMODEID |
There have been element type changes for FAILUREMODEID. Many of the web services dealing with FAILUREMODEID are not backward compatible. The impacted web services are: MP3643_GetCaseManagement_001 MP3641_SyncCaseManagement_001 MP3640_AddCaseManagement_001 MP3642_DeleteCaseManagement_001 MP7599_AddPartFailuresForWorkOrders_001 MP7600_DeletePartFailuresForWorkOrders_001 MP7598_SyncPartFailuresForWorkOrders_001 MP7597_GetPartFailuresForWorkOrders_001 MP0025_SyncWorkOrder_001 MP0024_GetWorkOrder_001 MP0023_AddWorkOrder_001 MP0055_DeleteWorkOrder_001 MP5825_ValidateWorkOrderStatus_001 MP0010_AddWorkRequest_001 MP0011_SyncWorkRequest_001 MP0012_GetWorkRequest_001 MP0525_ServiceRequestClosingDetails_001 MP7250_GetServiceRequestWorkOrder_001 MP3666_AddCaseManagementRootCause_001 MP3667_SyncCaseManagementRootCause_001 MP3668_DeleteCaseManagementRootCause_001 MP3669_GetCaseManagementRootCause_001 |
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Backwards compatibility regarding CaseManagementFailureMode |
There have been significant element type changes done to the CaseManagementFailureMode and CaseManagementRCMMapping schema. And the web services dealing with these schemas are not backward compatible. The impacted web services are: MP3674_DeleteCaseManagementFailureMode_001 MP3672_AddCaseManagementFailureMode_001 MP3673_SyncCaseManagementFailureMode_001 MP3692_GetCaseManagementRCMMapping_001 MP3697_SyncCaseManagementRCMMapping_001 |
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Case Management |
Several xpaths have been renamed. The old xpath name incorrectly referenced the word route. This should have been the word root instead. This may impact your Import Utility spreadsheets, Web Service Prompts, or any web service calls you may have regarding this screen. This issue also existed and has been corrected on the following tabs of the Case Management screen:
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