SG-1212 Work Orders - Freeze after uploading data with Import Utility - HxGN EAM - Version 12.0 - Hexagon

HxGN EAM Resolved Issues for 2022

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HxGN EAM
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HxGN EAM Version
12

SG-1212 Work Orders - Freeze after uploading data with Import Utility

 Description 

Issue reproduceable after Data uploaded with Import Utility Version 11.5.0. Possibly Customer needs data correction, please check whether is a data corruption and possibility of data correction.

Issue reproduceable for WO&Equipment related to PreventiveMaintenance ppm_code= 'NET-SOL-1M-2

Steps to reproduce

* Log in Environment

* Set Install parameter AUTOSAVE = YES

* From WO screen, search from one of the below WO (don’t make changes):

* Â ('136318','136317','136312','136311','136310','136309')

* Click in one of them, EAM freeze.

* Open Developer tool from browser, see loop Request URL :

* Set Install parameter AUTOSAVE = NO

* From WO screen, search from one of the below WO (don’t make changes):

* Â ('136318','136317','136312','136311','136310','136309')

* Click then in another WO in split view

* Message pop-up asking saving changes (that has not been made)

Expected Result

* After clicking WO screen should not freeze

Actual result

* If install parameter AUTOSAVE = YES, clicking different WO generates loop Request URL

* If install parameter AUTOSAVE = NO, pop-up message asking to save changes (that were not made in current session