Hexagon's Asset Lifecycle Intelligence division provides several ways to access information and contact support, including self-help tools and phone support.
Self-Help Support Tools
Hexagon provides several electronic self-help support tools to answer your support questions 24/7.
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Go to the Support page and click Log In.
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Provide your username and password, and click Log In.
If you are not a registered user, click I am a New User and complete the Request Access - Hexagon Smart Community form.
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On the Smart Community home page, open the Downloads tab and click NetWorks.
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On the NetWorks page, select Technical Notes and Whitepapers and select the Product family to review Release documentation.
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To read about new or enhanced features, click Release Notes.
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To read about defects that have been fixed, click Issues Resolved.
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To read about system requirements, click Supported Environments.
Release Notes and Issues Resolved might not be available for the initial release of a product because an initial release
has all new features and no updated features. Some minor releases might not provide
Release Notes or Issues Resolved.
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For worldwide support, contact your local Hexagon office (https://hexagon.com/company/global-presence).