You can set up custom workflow process steps in the same way as you can create any workflow steps in a workflow. When these custom workflow process step events are received, you can react and perform the tasks, as required.
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If the custom workflow process step name does not match an existing workflow step in the server, then an extensibility event is sent with the name of the custom workflow process step in the Types value in a server event payload.
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Each custom workflow process step must invoke a signoff step, as the workflow will not continue until the custom workflow process step has been signed off. If a signoff step is not invoked, the custom workflow process step will remain in Ready To Start status.