A temporary change request is used to manage a change that has an expiration date. The change request is created and progresses through a workflow where the change is carried out. When the expiration date is approaching, the request is sent into the Review temporary change workflow where the change is either reverted back to its original state or extended until a later date.
The change request is sent to the Review temporary change workflow a number of days before the expiration date is reached. The number of days
is set by your system administrator as described in Schedule a task to start a review temporary change workflow.
Initial temporary change request workflow
Click a box in the diagram to go to the associated procedure.
Review temporary change workflow
Click a box in the diagram to go to the associated procedure.
