There might be several reasons you can’t find the document in your system:
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A security rule might be applied that limits access to specific organizations.
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The document might be in a plant or project that you don’t have access to.
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You might not have the appropriate role to edit that specific document.
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The document might have a security code that you don’t have access to, so specific documents might not be accessible or available.
It’s important to communicate with your administrator to see if you’re allowed to access that document.