Why is viewing not working like I expect it to? - HxGN SDx - Update 63 - Help

HxGN SDx Help

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SmartPlant Foundation / SDx Version
10

Here are some reasons why viewing files or models might not work like you would expect:

  • Files will not open if your browser blocks pop-ups.

  • Any markup elements placed outside of a file's boundaries are clipped.

  • A markup rendition must be available to mark up Hexagon 2D drawings and 3D models.

  • You must use View Native to view non-Hexagon 3D models, including PDF files containing 3D content.

  • If you view a master file, its reference files also open.