Problem
When accessing an InsightView, a widget is empty or displays an error.
For information on specific errors, see When viewing a widget, the error "Resource not found for the segment <Name>" is returned.
Common causes
-
A user name and password are required to log on to the external web page in an iframe widget.
-
The widget is linked to another widget which is in a different scope.
-
The widget is disabled as, the last time the dashboard was displayed, the widget request either took too long to return the results, or there were too many results returned.
Solution 1
Click 
to see the status of a widget, and then click 
to log on to the external web page in a new window.
Solution 2
If a widget is linked to another widget (indicated by 
), it will only display results if the two widgets are showing the same scope.
Solution 3
Manually enable the widget by clicking 
. However, when the dashboard reloads, the widget will be disabled again if it continues
to run slowly or return too many results. Ask your administrator to look into the
issue if this happens.