View and address Integration Engine exceptions - HxGN SDx2 - March 2026 - Troubleshooting - Hexagon

Exceptions can occur when the Integration Engine processes shared data. You can view these exceptions and resend the objects for processing. Some exception types are automatically reprocessed by the SDxiHubAutoIntegrationSchedulerTask until the auto-retry count is reached.

Examples of exception types that can be automatically retried

However, if the exception type is a NonAutoRetriableException, the Integration Engine does not automatically reprocess the SharedGroup object, and you need to manually trigger the process by doing the following steps.

1. From the Design Tool Integration feature set, select Integration Exceptions.

2. Select one or more of the exceptions.

3. Select Actions > Resubmit for Integration.

• You must have the System Administrator role to use this feature.

• You can also increase the auto-retry count, if necessary. For more information, see Processing tool data using SDxiHubAutoIntegrationSchedulerTask.

Submit failed processes for reload

When the Integration Scheduler is running, the SDxiHubAutoIntegrationSchedulerTask searches every design component and configuration for ChangeSet or SharedGroup objects that were updated more than three hours before. The ChangeSet and SharedGroup groups are created by the Integration Engine, used to process the data for objects, and then deleted by the Integration Engine once the process is completed successfully. Therefore, any of these objects found represent a data load that failed to be processed by the Integration Engine.

The SDxiHubAutoIntegrationSchedulerTask resubmits these ChangeSet or SharedGroup objects for reprocessing.

This task runs automatically every three hours as long as the Integration Scheduler is running.

• The scheduler task makes up to three tries to process the data. After those three tries, you must use the steps above to manually submit the data for processing.

• You must have either the System Administrator or Business Administrator role to start, stop, or restart the Integration Scheduler.

Configure automatic reprocessing of objects by design component or configuration

When sending objects that failed to be processed by the Integration Engine back to be processed again, you can specify what objects you resubmit. By configuring the scheduled task, you can choose which specific objects are resubmitted by selecting their plants (configurations) and their specific design components.

You must have the System Administrator role to make this update.

1. From the System Administration feature set, select Scheduled Tasks.

2. Select SDxiHubAutoIntegrationSchedulerTask.

3. Select Actions > Update.

4. In the Design component domains to retry box, enter the design components that shared the objects you want to resubmit.

   You can specify more than one design component by entering a comma-separated list. For example, DC3D,DCPID.

5. From the Configurations to retry box, enter the plants to which the objects that you want to resubmit were shared.

   You can specify more than one configuration by entering the UID as a comma-separated list. For example, PR_Proj1,PR_PlantA.

• Only the objects with configurations and design components selected in these boxes can be resubmitted for reprocessing.

• You can use the asterisk "*" wildcard character in the applicable box to select all configurations or design components. If you don't select any configurations or design components, nothing is resubmitted.

• For more information about reprocessing objects that failed the Integration process, see View and address Integration Engine exceptions.