Issue
The system fails to load submittal data into the staging area, preventing the submittal from starting the load job. As a result:
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The validation process does not start.
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The report is not available for download in the client.
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In My Submittals, the failure is displayed, but detailed error information is not shown.
Solution
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Go to View Summary page from the Actions
menu of the selected job in Show My Data Take-On Jobs to view detailed error messages.
These errors are commonly related to incorrect configuration during initial setup. For example:
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Ensure the target system is correctly defined.
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Validate all required configuration parameters.
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Fix the issues.
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Retry the submittal load process.