Submittal stuck at ‘Awaiting approval for export’ after Validation - HxGN SDx2 - January 2026 - Troubleshooting - Hexagon

HxGN SDx2 Troubleshooting

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HxGN SDx2
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Troubleshooting

Issue

Submittal status shows “Awaiting approval for export” after validation is 100% complete. The validation process completes successfully, but the submittal stops at "Awaiting approval for export". View the excel validation report to find the errors logged. Common errors include references to missing related items, for example, a unit or a discipline.

Solution

  1. Download and review the validation report

  2. Select the Download Report command from the submittal’s Actions menu to view the errors.

  3. You have two options:

    • Option 1: Delete the submittal, correct the data, and re-issue it.

    • Option 2: Approve the submittal to continue loading the data without the missing relationships, then correct those in a future submittal.

  4. Run the Approve command.