Folder is not associated to the parent Folder - Intergraph Smart 3D - Administration & Configuration - Hexagon

Intergraph Smart 3D Database Integrity Administration

Language
English
Product
Intergraph Smart 3D
Subproduct
Database Integrity
Search by Category
Administration & Configuration
Smart 3D Version
13

Message

Folder is not associated to the parent Folder.

Severity

Fatal, High.

Detailed Description

This error is reported when there is no relation between Folder and Folder Child or Folder and Folder parent.

Possible Cause

This situation can happen when there are unexpected errors when creating a folder hierarchy. In all other circumstances, the cause is unknown.

Possible Impacts

  • The hierarchy of folders and permission groups in the Model and Catalog databases might be inaccessible, and hence cannot be seen in the Project Management task.

  • The Model and Catalog databases will be inaccessible if the parent folder is missing.

What You Should Do

  1. Open the Project Management task.

  2. Check the folder hierarchy under each model and catalog.

  3. If you see no problem in navigating the folder hierarchy in the Project Management task, then there is no need for alarm. Please send us the detailed error information for further analysis.

  4. If some information is missing and the database has integrity problems, contact customer support. You can find support information on our web site at Hexagon Support.