The Intergraph Smart 3D Share Service requires the 64-Bit Services component. See Install Smart 3D Client Software in the Intergraph Smart 3D Installation Help.
The automatic transfer of data in the Smart 3D design model to SDx requires that the Intergraph Smart 3D Share Service is running in the background. You must configure this service to run as a user account that has permissions on the remote Oracle or SQL Server system.
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Log on with Administrative privileges to the computer on which Smart 3D is installed.
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Open the Control Panel, and then double-click Administrative Tools.
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In the Administrative Tools window, double-click Services.
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Right-click Intergraph Smart 3D Share Service, and then select Properties from the shortcut menu.
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On the Log On tab, select This account, and then type the user name that has permissions on the remote Oracle or SQL Server system.
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In the Password and Confirm password boxes, type the password for the user account, and then click Apply.
The software displays a confirmation message.
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On the General tab, set the Startup type to Automatic (Delayed Start), and then click Apply.
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In the Service status section, click Start, and then click OK.
If you have not already done so, you must Define settings for the share service.