Error Messages: C - Intergraph Smart 3D - Troubleshooting - Hexagon

CABLENAME (oid = "<OID>"): There are not Cableways / Conduit entry points within the range of Originating device "<NAME>" (oid = "<OID>") and Destination device "<NAME>" (oid = "<OID>") for this cable with signal type "<cable’s signal type>" to be routed through.

• Recovery: Increase the tail range distance in the AutoRoute Options, or modify the raceway network to have eligible entry/exit point of cableway or conduit within the range boxes and allow the cable’s signal type.

CABLENAME (oid = "<OID>"): There is not Cableways / Conduit entry point within the range of Originating device "<NAME>" (oid = "<OID>") for this cable with signal type "<cable’s signal type>" to be routed through.

• Recovery: Increase the tail range distance in the AutoRoute Options, or modify the raceway network to have an eligible cableway or conduit entry point that allows the cable’s signal type within the red range box.

CABLENAME (oid = "<OID>"): There is not Cableways / Conduit entry point within the range of Terminating device "<NAME>" (oid = "<OID>") for this cable with signal type "<cable’s signal type>" to be routed through.

• Recovery: Increase the tail range distance in the AutoRoute Options, or modify the raceway network to have an eligible cableway or conduit exit point allows the cable’s signal type within the green range box.

CABLENAME (oid = "<OID>"): Cableways / Conduit entry points within the range of Originating device "<NAME>" (oid = "<OID>") and Destination device "<NAME>" (oid = "<OID>") for this cable do not have allowed the cable’s signal type "<cable’s signal type>".

• Recovery: Ensure that the cableway and conduit in the range have a signal type that allow this cable, or increase the tail range distance in the AutoRoute Options, or modify the raceway network to have an eligible cableway or conduit entry/exit point that allows the cable’s signal type within the range boxes.

CABLENAME (oid = "<OID>"): Cableways / Conduits within the range of Originating device "<NAME>" (oid = "<OID>") for this cable do not have allowed the cable’s signal type "<cable’s signal type>".

• Recovery: Ensure that the cableway and conduit in the range of originating device have a signal type that allows this cable, or increase the tail range distance in the AutoRoute Options, or modify the raceway network to have eligible cableway or conduit entry/exit point that allows the cable’s signal type within the red range box.

CABLENAME (oid = "<OID>"): Cableways / Conduits within the range of Destination device "<NAME>" (oid = "<OID>") for this cable do not have allowed the cable’s signal type "<cable’s signal type>".

• Recovery: Ensure that Cableway/Conduit in the range of destination device have signal type allowing this cable or increase the tail range distance in the AutoRoute Options or modify raceway network to have eligible entry/exit point of cableway or conduit allowing cable’s signal type within the green range box.

Call to m_ptrFSO->FileExists() for view style file failed.

• Meaning: This message appears in a drawing error log when you select View Log on the drawing shortcut menu. The message indicates that the software was unable to locate the specified view style on the SharedContent share. The view style may have been renamed or deleted.

• Recovery: In the Drawings and Reports task, use Tools > Define View Style to make sure the specified view style exists. If it does not exist, recreate it or contact your SharedContent share administrator to see if the style was deleted or renamed.

Cannot add fixed constraint as it is in conflict with another fixed constraint.

• Meaning: While using the Point Along command, you tried to add a constraint that conflicted with another constraint.

• Recovery: Specify different inputs for the Point Along command.

Cannot attach the Reference 3D Model to the selected plant as you do not have sufficient permissions.

• Meaning: You do not have write permission at the Plant Node level.

• Recovery: Contact your administrator to change your write permissions to include this level.

Cannot copy report to the catalog. Filter is not a catalog filter.

• Meaning: You are trying to save a report to the catalog that has been defined with a filter that is not a catalog filter.

• Recovery: Create a catalog filter that uses the same definition you require for your report and use it in your report definition.

Cannot create another Analysis Model; the current number of Analysis Models allowed is limited to one.

• Meaning: You cannot create a second Analysis Model in this version of the software.

• Recovery: Delete the existing Analysis Model.

Cannot edit the PDS portion of this filter nor display the PDS model reference, since PDS software components have not been installed on this machine to make that possible. You may work with the other portions of this filter or you can install PDS components so that you can then work with the PDS portion of this filter.

• Meaning: You are attempting to define a workspace for a model that includes a PDS reference on a computer without the necessary PDS components.

• Recovery: Install the PDS components. For more information, see the Install Additional Product Software section in the Smart 3D Installation Guide. Or, you can click OK, and continue defining your workspace.

Cannot import new section sizes while analysis model status is not set to Working. Check the status or permission group of the analytical model.

• Meaning: The software cannot import the analytical model from the CIS file because the analytical model is marked as Approved or is in a permission group that does not allow writing. It is also possible that the CIS file itself is locked from read access by the operating system in some way.

• Recovery: Try the following: Change the analytical model status to Working. Change the permission group to one that allows writing. Check the status and ownership of the CIS file in the operating system.

Cannot modify Volume. Permission denied.

• Meaning: You do not have permission to modify the volume.

• Recovery: Make sure you have write permission to the permission group for the volume. Also make sure the volume's Approval Status property is set to Working.

Cannot move selected objects because of their connectivity to Unclaimed Objects. Request to Claim or to Disconnect these connected objects.

• Meaning: The software considers the SIO supported object or the SIO supporting object to which a SIO object is connected to be a boundary object. In these instances, movement is not allowed.

• Recovery: Retrieve the boundary objects.

Cannot open a transaction. Microsoft Distributed Transaction Coordinator (MSDTC) is not configured to enable network DTC access.

• Meaning: The software uses the MSDTC to coordinate transactions for saving objects, modifying objects, and so forth. This service is required for the operation of the software.

• Recovery: Set up the MSDTC. For more information about configuring the MSDTC, see the Installation Guide.

Cannot reference the Reference 3D Model to the selected plant as you do not have sufficient permissions.

• Meaning: You have insufficient rights to perform this operation.

• Recovery: Contact your administrator to gain sufficient rights.

Cannot remove active task from the list.

• Meaning: You attempted to remove a task from the Configure Task List dialog box while that task was active.

• Recovery: Switch to another task and remove the previous active task.

Cannot rotate such that the reference line on the selected object goes through the point you entered. The entered point is closer to the rotation point than the reference line is. Enter a point further away from the rotation point.

• Meaning: When using the Rotate Object command, you clicked a graphic input point that is closer to the rotation point than the reference line.

• Recovery: Choose a different graphic input point (one that is further away from the rotation point). Alternatively, you can choose a different reference line or rotation point.

Cannot rotate the object(s) because a constraint exists. First edit the constraints before proceeding with this rotation.

• Meaning: When using the Rotate Object command, you attempted to rotate an object that is constrained, such as a piece of equipment mated with a slab.

• Recovery: Modify or remove the constraint, and then run the command again.

Cannot save the session. Please refresh the workspace and try again.

• Meaning: Your session file may have bad parent pointers in it.

• Recovery: Click File > Refresh Workspace, and then save the session.

Cannot switch to [Task Name] task because it is not installed - Please select another task.

• Meaning: You are trying to open a session file that was saved in a task that is not installed on the current workstation.

• Recovery: Open the session file on a computer with the specific task installed. Or, install the task on the computer you are working on, and open the session.

Cannot unlock Theta while only the Radius is locked. To unlock this angle first unlock Radius.

• Meaning: On the PinPoint ribbon (cylindrical coordinates), you are trying to unlock the Theta angle while the Radius setting is locked.

• Recovery: Unlock the Radius setting, and then unlock Theta.

Cannot unlock this angle while Absolute Distance is locked and no other angle is locked. To unlock this angle first unlock Absolute Distance or lock the other angle.

• Meaning: On the PinPoint ribbon (spherical coordinates), you are trying to unlock the only locked angle while the Absolute distance setting is locked. At least one angle must be locked for Absolute distance to remain locked.

• Recovery: Lock the other angle, or unlock the Absolute distance setting.

Cannot unlock this angle while only the Vertical angle is locked. To unlock this angle first lock Absolute distance or unlock Vertical angle.

• Meaning: On the PinPoint ribbon (spherical coordinates), you are trying to unlock an angle while only the Vertical angle is locked.

• Recovery: Lock the Absolute distance setting, and then unlock the angle. Or, unlock the Vertical angle, and unlock the angle.

Cannot unlock Z while only the Radius is locked. To unlock this first unlock Radius.

• Meaning: On the PinPoint ribbon (cylindrical coordinates), you are trying to unlock the Z value while the Radius setting is locked.

• Recovery: Unlock the Radius setting, and then unlock Z.

Cannot write to log file - log file is read only.

• Meaning: The log file that you have specified already exists and is read-only.

• Recovery: Either specify a different log file name, or reset the permissions of the existing log file to remove the Read-only attribute.

Change the status of members to In Review or Working.

• Meaning: The software tried to update the section sizes on members whose status is set to Approved or Rejected.

• Recovery: Edit the properties on the members, and set the status to either In Review or Working.

Compartment tables are not available in the [Catalog or Model].

• Meaning: Some compartmentation data is missing in either the Catalog or Model database.

• Recovery: Add the data to the database with the problem.

Connecting to object(s) that are not claimed is not allowed. Please claim the object(s) to continue modeling.

• Meaning: Modeling native publishable objects in relation with passive scope objects is not allowed. For example, routing a pipe through the nozzle of a Smart Interop Object equipment object that is not claimed to any of the projects is restricted.

  Relationships between native objects and Smart Interop Object systems is allowed.

• Recovery: Claim the object(s) to the project.

Could not get a port from the piece of equipment.

• Meaning: When creating a hole trace, the software did not find a nozzle, which is required when placing a hole on designed equipment.

• Recovery: Edit the designed equipment so it has at least one nozzle.

Could not place the can with the specified inputs. Possible reasons are: The can overlaps an existing can or split; You do not have the required permissions to place the can; A dependent object is read-only due to approval status. Check the error log for more information.

• Meaning: The Can could not be placed because of one of the stated reasons.

• Recovery: Refresh your workspace to see if someone else has put a can where you are trying to place one now. Make sure the supporting leg is set to Working status.

Could not retrieve the document to open.

• Meaning: In most cases, you attempted to open a volume-based or Drawing by Query drawing that is not up-to-date. You must update volume-based drawings and Drawings by Query drawings at least once before you can open them. If this is not the case, it is possible that a failure occurred when trying to retrieve the drawing from the model database.

• Recovery: Update the drawing, then try to open the drawing again. If problems still occur, contact Intergraph support.

Cross project relationships are not allowed. Please change the active project such that connected objects belong to the same project to continue modeling.

• Meaning: You are modeling between objects from two different projects. For example, if there is an equipment object in Project1, routing a pipe from the nozzle of that equipment object with the active project set to Project2 creates a cross project relation between the equipment nozzle and the routed pipe. Such modeling is restricted.

• Recovery: Change the active project to include the connected objects.

Could not start the service as it is not configured with proper site and schema database(s).

• Meaning: The Interference Checking Service (IfcNtSvc) was not started due to configuration problems.

• Recovery: Reconfigure the Interference Checking Service to use the correct site and schema database(s).

Cross-section size is equal to the current end.

• Meaning: You have not changed the dimensions of the cableway to create the transition.

• Recovery: Change the width, depth, or corner radius to insert a transition. You can access these dimensions on the ribbon.

Currently, parametric filters are not supported. Please select a non-parametric filter.

• Meaning: The filter used to define the workspace is a parametric (asking) filter and cannot be used with the current operation.

• Recovery: Select a non- parametric filter to define the workspace and retry the operation.