Object Type in the To Do List: Bracket plate system.
Meaning: Smart 3D cannot define a plane based on the inputs. This problem might occur for an existing bracket plate system if you modify or delete the supports.
Recovery:
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Verify all of the supports for the bracket plate system.
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Check for any missing supports or any supports on the To Do List.
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Recompute the object.
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If proper inputs are provided and the problem persists, report steps taken to your support group.