Could not retrieve the planar plates active entity. Ensure that the meta-data is up to date - Intergraph Smart 3D - Troubleshooting - Hexagon

Intergraph Smart 3D Troubleshooting Reference

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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
13

Meaning: Could not retrieve the planar plates active entity. Failed to obtain pertinent information in order to finish the compute/commit of the object. The meta-data may not be up to date or the object is on the To-Do list. It could also be corrupted. Ensure that the meta-data is up to date.

Recovery: Verify that the meta-data is up to date and the objects involved are not on the To-Do List and require updating. Update accordingly. If problem still exists, report steps taken to your support group.