Could not get the profile object - Intergraph Smart 3D - Help - Hexagon

Intergraph Smart 3Dx Help

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English
Product
Intergraph Smart 3D
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3Dx
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Smart 3D Version
13

Meaning: Failed to retrieve the profile (stiffener, beam) part that this operation is attempting to update. Since this is an unexpected error, it could be a memory or database corruption problem. Therefore, the profile (stiffener or beam) part has not been created or updated.

Recovery:

  1. Restart the command.

  2. Restart the session.

  3. Reboot the computer to verify that all computer memory has been released.

  4. Verify that all inputs are good and are not on the To Do List or reported in the database integrity checks. Make any necessary corrections.

  5. If problem still exists, report steps taken to your support group.