These procedures depend on the level of access rights granted to you. For details, see Access Rights in the Maintenance Module. After a new work request or a repair form has been created, it can only be accessed from the Maintenance module Maintenance Activities Summary window. The maintenance supervisor can review the work requests and use them to create repair forms. The repair form indicates the work request number that was used to create it. The repair form also includes the problem description. At this stage, it is also possible to indicate that calibration is required. The supervisor then schedules this work for a certain date and assigns the work group that will deal with it. The status of the job at that point is Scheduled.
After the maintenance work is carried out, the technician responsible for it can fill in the rest of the repair information, and change its status to Done or close it. You can customize additional statuses such as Hold, Turnaround, and so forth to cope with situations and that comply with the conventions at your plant.
It is recommended to set the required quality system and criticality prior to starting
the Maintenance module.