Document Binder Module Troubleshooting - Intergraph Smart Instrumentation - Help

Intergraph Smart Instrumentation Help

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English
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Intergraph Smart Instrumentation
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Smart Instrumentation Version
13.1

Errors may occur when you are working in the Document Binder module. This section describes the common ones, with recommendations for solving the problems.

Binder package problems

Cannot rename the binder package

Reason: Binder package has already undergone a revision.

Cannot delete the binder package

Reason: Binder package has already undergone a revision or if not, it still has specs assigned to it.

Solution: If binder package has not yet undergone a revision, remove all the specifications from the binder package.

When selecting detailed view of specification list, a message appears: "Failed to retrieve Style Setting."

Reason: Default View deleted or not defined in the Document Binder.

Solution: Create a View in the Package Browser and define a style for it. Ensure that the Set as default view check box is selected.

No forms available for selection when you try to add a note to the Form Notes folder

Reason: No specification has been assigned to the binder package.

Revision problems

Cannot revise the binder package

Reason 1: One or more of the documents in the binder package are being edited.

Solution 1: Close the edit location (specification or note editor).

Reason 2: One or more of the instrument tags associated with the specification are locked for process data.

Solution 2: Release all instrument tags from any workflow assignments.

Cannot save revised documents

Reason: Target is not defined for the revision.

Solution: Your Domain Administrator needs to define the path or location.

Printing problems

Cannot prepare pages for printing

Reason: Open specifications or notes.

Solution: Close all specifications and notes, then re-select the print option.

The binder package includes blank reports

Reason: One or more of the documents in the binder package is missing.

Solution: Search for the missing reports according to the names displayed in the error messages, and move them to the appropriate document location.

Cannot print binder package

Reason: Binder package contains no documents.

Solution: Assign a spec to the binder package, or add a General Note.

Cannot repaginate before printing

Reason: A problem exists with the specification, the form, or the format.

Solution: Open the specification in the Specifications module and follow the instructions.