Setting device configuration failed to send file error - Intergraph Smart Licensing - Version 14.2 - Help - Hexagon

Message

Error occurred while setting device configuration: Failed to send file to client service

Description

This error could be caused by the user’s proxy setup requiring authentication.

Solution

Do the following steps:

1. Silently install the Intergraph Smart Licensing Client version.

2. Change the log on of the Intergraph Smart Licensing Client service and the Intergraph Smart Application Data Services Processor service to a domain user account with the appropriate permissions.

3. In Services, stop and restart the Intergraph Smart Licensing Client service and the Intergraph Smart Application Data Services Processor service.

4. Start the Intergraph Smart Licensing Client, and load the configuration connection info (.cci) file.

For more information about setting up a proxy, see Install the licensing client software.