Description
Prints a copy of a customer request.
Menu Path
Operations > Reports > Call Center > Customer Request
Parameters
Enter the Customer Request, Status, Assigned To, Customer, Employee, Department, Provider, Service Category, Service Problem Code, and Equipment.
Customer Information - Select to display the customer's information on the report.
Action Requests - Select to include any action requests on the report.
Remarks - Select to print the customer's remarks on the report.
Custom/WO Custom Fields - Select to include all custom fields and work order custom fields on the report.
Request Date and Promise Date - Enter the requested date and the promised date for the customer's request.
Report Type
Consumer