Error occurs when 3D Reader Pre-Processor uses default OleDB provider to process the 3D models - SmartPlant Foundation - IM Update 48 - Help - Hexagon

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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Problem

An error occurs when Data Capture 3D Reader Pre-Processor in the Desktop Client uses the default OleDB provider Microsoft.ACE.OLEDB.Provider.12.0 to process the 3D models. The software displays the following error:

Unable to connect Access database with provided OleDB Provider

Solution

The error occurs when the default OleDB provider Microsoft.ACE.OLEDB.Provider.12.0 cannot connect to the Microsoft Access database engine. To avoid this scenario, we recommend you to do either of the following:

  • Install Microsoft Access database engine (32-bit) instead of (64-bit) version, as 64-bit is not supported by SmartPlant Foundation on the client workstation.

  • Type OleDb provider as Microsoft.Jet.OLEDB.4.0 to connect to the Microsoft Access database. For more information, see Process the files using the 3D Reader Pre-Processor module.

If you are using Data Capture 3D Reader Pre-Processor in the SmartPlant Foundation application server, then we recommend you to use Microsoft.Jet.OLEDB.4.0 OleDB provider to connect to the Microsoft Access database engine 2010 (64-bit).