Unable to run Desktop Client using HTTPS - SmartPlant Foundation - IM Update 46 - Help - Hexagon

SmartPlant Foundation Help

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English
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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

If you are unable to run the Desktop Client using HTTPS, the secure server certificate might not be installed on the client.

Error message

"The remote certificate is invalid according to the validation procedure."

Solution

Use Internet Explorer to install the server certificate on the client.

  1. Start Internet Explorer.

  2. In the address box, type "https:\\server_name" using the name of the secure server.

  3. In the Security Alert dialog box, click View Certificate.

  4. In the Certificate dialog box, click Install Certificate.

  5. Click Next in each window of the Install Certificate wizard, and then click Finish.

  6. In the Security Warning dialog box, click Yes.

  7. Click OK at the success confirmation message prompt.

  8. Close Internet Explorer.