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SmartPlant Foundation Help

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English
Product
SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Problem

If the hosts file is modified on the SPFServer host, and the IP address mapping does not include the fully qualified domain name (and the host on the vault is given as local host), when the FTR web service tries to evaluate the vault host as the fully qualified name, the SPFServer host will be evaluated and this results in the FTR webservice trying to make a call on a remote host and it fails.

Solution

You must use the same host name, which was mapped with the IP address in the hosts file on the Vault.