Load of a large published document takes excessive time - SmartPlant Foundation - IM Update 46 - Help - Hexagon

SmartPlant Foundation Help

Language
English
Product
SmartPlant Foundation
Search by Category
Help
SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Problem

The load of a large published document takes an excessive amount of time and ultimately fails. Checking the server trace log, you find that a System.Net.WebException has been triggered because the operation has timed out.

Solution

You can ensure that the load of a large published document operation does not timeout and completes processing by increasing the default internal request timeout period. This can be done by updating the timeout setting in the property InternalRequestTimeout, which is located on the SmartPlant Foundation Site Settings node.

You can also increase the internal request timeout setting for other internal request operations, such as scheduled tasks, to ensure that the operation completes successfully.

For more information on the InternalRequestTimeout property, see Site Settings node properties.