Handling session timeout - SmartPlant Foundation - IM Update 46 - Help - Hexagon

SmartPlant Foundation Help

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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Problem

Every twenty minutes, the session times out.

Solution

Ensure the Idle Time-out (minutes) option is set to zero for the site application pool in the staging system and the target system.