Error message
The Communication Object System.ServiceModel.Channels.ServiceChannel cannot be used for communication because it is in a Faulted state.
The error in the log file displays information that the SmartPlant Foundation application server failed to connect to the Config service at 'net.pipe://localhost/SPFConfigService'.
Problem
The required protocols for cache service are net.pipe and net.tcp and one or both have not been enabled on the site’s virtual directory.
Solution
Configure Internet Information Services (IIS) Manager to use net.pipe and net.tcp.
This procedure is required to support the caching service on the application server.
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Open IIS Manager.
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Expand the Sites node.
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Select the Default Web Site node.
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Under Edit Site in the Actions pane, click Bindings.
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Select each of the following binding types, click Edit. and add the following binding information for each type:
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net.pipe -- Binding information: *
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net.tcp -- Binding information: 808.*
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Click Close to finish editing bindings.