Email fails as secured connection or the client is not authenticated - SmartPlant Foundation - IM Update 46 - Administration & Configuration

SmartPlant Foundation Server Manager Help

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SmartPlant Foundation
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Administration & Configuration
SmartPlant Foundation / SDx Version
10

Error Message

The smtp requires a secured connection or the client was not authenticated the server response was 5.7.0 Authentication required

This email failure error occurs when you are using a secured SMTP email server and have not used the correct log on credentials that will be used to authenticate when sending emails.

Solution

You can the resolve this error by using the correct credentials, Email:: User Name and Email::Password as required by the secured SMTP email server to authenticate when sending the emails.