Your j5 asset database is downloaded on your device when your device synchronizes with the j5 Server and the automatic asset sync feature is enabled. Its download status is shown on the Asset Synchronization tile.
The asset database downloads automatically when:
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It doesn't exist locally on your device.
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The last download is older than 7 days, by default. (This can be configured in the j5 System Management Console.)
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There is no time available for when it was last downloaded.
The asset database is shared across all the j5 Mobile users on the device.
To manually synchronize the asset database, select the Asset Synchronization tile on the home screen.