Error Messages: E - Intergraph Smart 3D - Troubleshooting - Hexagon

Intergraph Smart 3D Troubleshooting Reference
Language
English
Product
Intergraph Smart 3D
Subproduct
Troubleshooting
Search by Category
Troubleshooting
Smart 3D Version
13.1

Either MSSQL client is not installed or the Client component of MSSQL is corrupt. Please REINSTALL MSSQL client. It is essential for the running of this application.

  • Meaning: The Bulkload Reference Data utility could not find Microsoft SQL Client on the computer, or the Microsoft SQL Client is corrupted in some way. The Bulkload Reference Data utility uses the SQL Client to bulk load the Microsoft Excel Workbooks into the Catalog database.

  • Recovery: Install Microsoft SQL Client on the computer you are trying to bulk load from, or run the utility on a computer that has the SQL Client installed.

Either the plant model database does not exist or your registry settings are pointing to a site other than the site pointed to by the session file. Run Modify Database and Schema Location to modify your registry settings.

  • Meaning: At startup, the software checks for connections to the Site database and schema. The Site database in the registry does not match with the Site database in the session file.

  • Recovery: Run the Modify Database and Schema Location utility, and then restart the software. Use the Start menu to start the software, rather than a previous session file.

Error creating project root interface. Object variable or With block variable not set.

  • Meaning: The user creates a site database with the Database Wizard and the permissions have not been set for users to access the database.

  • Recovery: The database administrator must grant users access to the database.

Error connecting to Site.

  • Meaning: At startup, the software checks for connections to the Site database and schema. The Site database that was previously specified may not exist.

  • Recovery: Run the Modify Database and Schema Location utility, and then restart the software. Contact your administrator to check the Site database and your permissions on it.

Error deleting selected item.

  • Meaning: A problem occurred while trying to delete the selected item.

  • Recovery: Make sure you have write permission to the permission group of the selected item. Also make sure the selected item's Approval Status property is set to Working.

Error during final publish. Please review the log LOG FILE PATH

  • Meaning: This message appears in the drawing.log file when an error occurred during Final Publish.

  • Recovery: Consult the specified log file for possible cause and recovery information.

Error executing the CAD definition of Equipment, either not registered properly or construction of some of the members of the assembly failed. Placement of Equipment aborted.

  • Meaning: When you place a .NET equipment symbol, the construction of CAD (Custom Assembly Definition) assembly members failed.

  • Recovery: Ask a reference data administrator to correct the .NET symbol code so that it successfully constructs CAD members.

Error executing the symbol of Equipment. Invalid parameters passed. Placement of Equipment aborted.

  • Meaning: When you place a .NET equipment symbol, the construction of the symbol failed.

  • Recovery: Ask a reference data administrator to correct the .NET symbol code so that it successfully constructs the .NET symbol.

- OR -

  • Meaning: The .NET symbol .dll file does not exist in the symbol share.

  • Recovery: Ask a reference data administrator to ensure that the .NET symbol .dll file is in the symbol share folder. In the Project Management task, run the Update Custom Symbol Configuration command.

Error has occurred during Deferred Cancel Methods, An Error occurred whilst committing the object, IObject:ClasseDef=Rel,UID=6f4031c2-76fe-4d22-a3bf-2c9ae97f2daf,Name= The object on End1 of the 'SupportComponentHasSupportingObject' relationship was not of the correct type.

  • Meaning: Class does not support the necessary interface at the Origin or the End1 side of the relationship listed in the schema.

  • Recovery: Update the schema as needed, and then use the Re-synchronize command to manually re-synchronize the failed object.

Error initializing PDS projects. Please check PDS Configuration.

  • Meaning: This error message can occur when you start the PDS Model Data Translator, which translates PDS data to a format that is readable in Smart 3D. The most common reasons for this error are that PDS Data Access is not loaded, or the versions are not in sync.

  • Recovery: Load PDS Data Access if it is not already loaded. Or, load the appropriate version.

Error locating the axes. You have located some other element. Please locate again.

  • Meaning: The software failed to locate (select) the axes while you were using a view command.

  • Recovery: Run the command, and select the axes again.

Error occurred while loading Reference 3D Model data. Error Description: Error reading property mapping file \\3DcKs15\SP3Dsymbols\8128_FRT\SharedContent\Reference3DComponents\P3DToR3DMapping.

  • Meaning: The SharedContent folder is incorrectly defined.

  • Recovery: Modify the SharedContent folder used in Project Management.

  • Meaning: Reference3DComponents subfolder within the SharedContent folder contains incomplete complete components, or some components are missing.

  • Recovery: Copy correct Reference3DComponents subfolder or file(s).

Error reading the style file.

  • Meaning: A problem occurred while reading the view style file.

  • Recovery: Make sure the view style XML file opens correctly outside of the Drawings and Reports task. You may have to delete the style and recreate it.

Error setting view style registry key: REGISTRY KEY

  • Meaning: This message indicates that the software failed to write the specified registry key.

  • Recovery: Check to see if the specified registry key is in the registry and that you have write permission.

Error starting Schema Component Message Helper. Verify that Smart 3D Schema Component is installed.

  • Meaning: The component or document you are trying to update was set up with the purpose of saving the data as a Smart 3D Review file. The Smart 3D Schema Component is not installed, and it is required for the Save as Smart 3D Review command.

  • Recovery: Install the Smart 3D Schema Component. For more information, see the Smart 3D Enterprise Installation and Setup Guide.

Exactly one object must be selected for hyperlink association.

  • Meaning: There was more than one object selected, and you tried to insert a link.

  • Recovery: Select only one object, and then click Insert > Link.

Export file already exists and is read only.

  • Meaning: A file in the same folder and with the same name as the one specified to export to already exists and is read-only.

  • Recovery: Either specify a different file name or different folder for your export file, or change the properties of the existing file removing the Read-only attribute.