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Use SQL Plus to connect to the database and then run one of the following SQL statements:
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ALTER DATABASE RENAME global_name TO database_name.database_domain; (for a VPN)
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ALTER DATABASE RENAME global_name TO database_name; (for a DMZ)
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For a VPN only, set the db_domain parameter to match the database_domain above.
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Set the global_names parameter to be TRUE. This setting is required for all databases used in the connected Workshare process.