Specify answers to checklist items associated with tasks of a case.
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Select Operations > Case Management.
You may also complete task checklist items on the Checklist tab of the Case Management Tasks page.
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Select the case for which to complete task checklists, and then click the Checklist tab.
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Select the Task Sequence of the task for which you will answer checklist item questions.
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Answer the checklist item questions.
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Optionally, you may add, edit, or view documents attached to task checklist items on the Checklist tab. Click Add/Edit Checklist Item Documents for a selected checklist item to add or edit associated documents.
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Click Submit.